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Live Chat Agent

Harvey Honoré & Co

Posted 11/02/25

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$23/hour

Full-Time
Entry level
Construction / Skilled Trades
Remote

Job Description

Join our team at Harvey Honoré & Co as a Remote Live Chat Agent in the Construction industry. As a key player in our customer service team, you will be responsible for providing real-time assistance and support to our clients through online chat platforms. This role is crucial in ensuring seamless communication and customer satisfaction.

Responsibilities:
  • Engage with customers in live chat to provide prompt and accurate assistance
  • Resolve customer inquiries, issues, and complaints efficiently
  • Offer product recommendations and information to potential clients
  • Maintain a positive and professional attitude in all interactions
  • Collaborate with team members to optimize customer service processes
Requirements:
  • Excellent written communication skills
  • Proven experience in customer service or related field
  • Ability to multitask and prioritize in a fast-paced environment
  • Familiarity with live chat platforms and CRM software
  • High school diploma or equivalent
Qualifications:
  • Strong attention to detail
  • Ability to work independently and as part of a team
  • Problem-solving skills and a customer-focused mindset
  • Flexibility to work non-traditional hours as needed

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Work from the comfort of your own home
  • Join a supportive and collaborative team environment

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About Harvey Honoré & Co

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Harvey Honoré & Co. will constantly strive to be the State of Louisiana’s premier general contracting firm. We will provide our clients with innovative construction solutions and best construction management practices, while continuously fostering a superior client relationship that will yield long-term value for our clients and our organization.