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Live Chat Agent

Healthy Body Healthy Soul

Posted 11/02/25

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$21/hour

Full-Time
Entry level
Consumer or Professional Services
Remote

Job Description

Healthy Body Healthy Soul is seeking a dedicated Live Chat Agent to join our team. This remote position offers the flexibility to work from home while providing exceptional customer support through live chat.


Key Responsibilities:

  • Respond to client inquiries via live chat promptly and professionally.
  • Identify and resolve client issues, escalating complex problems when necessary.
  • Maintain a friendly and professional demeanor in all interactions.
  • Accurately document client interactions.
  • Conduct follow-up communications to ensure client satisfaction.
  • Stay updated on Ponce Inlet Realty’s services, property listings, and market trends.


Qualifications:

  • A high school diploma or equivalent, an associate degree, or higher is preferred.
  • Previous experience in customer service, particularly in a live chat environment, is preferred.
  • Excellent written communication skills.
  • Strong problem-solving abilities.
  • Ability to multitask and manage time effectively.
  • Proficiency in using live chat software and other customer support tools.
  • Empathetic, patient, and able to handle stressful situations calmly.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • Generous PTO policy including vacation days, sick leave, and holidays.
  • Opportunities for training, certification, and career advancement.
  • Emphasis on maintaining a healthy work-life balance.
  • Access to wellness resources and employee assistance programs.
  • Regular virtual team-building activities and company-sponsored events.
  • Flexibility to work from home with flexible hours.

Skills

  • Operational Excellence

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About Healthy Body Healthy Soul

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At Healthy Body Healthy Soul, our mission is to provide an environment in which our members can relax, recharge, and repair their minds, bodies, and souls.


We offer day and night sessions in our 32-unit Light System, as well as Reiki, Massage Therapy, Emotion Code/Body Code/Belief Code Sessions, Ionic Foot Baths, and Bio-Well Scans. We also offer educational events to promote wellness and the pursuit of our best and highest selves.