Position Description: Assistant Director

Reports to: Executive Director      

Classification: Exempt

About Hotel Hope

Incorporated in 2014, Hotel Hope is a nonprofit, interfaith organization that provides emergency housing to women and their children while guiding them to self-sufficiency and self-empowerment through intensive case management in a safe and loving atmosphere. At our emergency shelter hotel, we respect the dignity of all human beings and believe in providing opportunity to all.

Position Summary: 

Hotel Hope seeks a dynamic self-starter interested in joining our organization as Assistant Director. The ideal candidate will be a mission-focused, seasoned, strategic, and process-minded leader. In this newly developed role, you will work side by side with the Executive Director supporting operational, fundraising, and administrative tasks as needed. You will also play a leadership role in the strategic planning process, charting Hotel Hope’s growth over the next five years.

Hotel Hope’s Assistant Director will share our organizational values of:

Love – To welcome guests with an open heart

Compassion – To extend sympathy and respect during a time of need

Empowerment – To provide support that fosters self-empowerment

Primary Duties and Responsibilities: 

·         Directly supports Hotel Hope’s mission, vision, values, and goals

·         Works closely with the Executive Director to oversee the effective operation of the Hotel Hope facility and emergency shelter programs.

·         Ensures Hotel Hope policies and procedures are established and followed by all staff and volunteers.  

·         Works with the Board of Directors, staff, and other stakeholders to create a strategic five-year plan and implement new processes and approaches to achieve it

·         Develops and executes Hotel Hope’s annual fundraising plan in collaboration with Executive Director and Development Committee, including grant writing, event planning, individual donor cultivation, and annual fundraising campaigns. 

·         Working with the Development/Communication Committee, develops and executes plans to promote Hotel Hope’s brand within the community and build awareness relative to the needs of the homeless women and children we serve.

·         Oversees social media strategy to improve brand awareness and support.

·         In collaboration with Executive Director and Finance Committee, drafts the annual operating budget and monitors budget progress. 

·         Oversees all grant reporting and data collection requirements.

·         Maintains strict confidentiality of all information

Recordkeeping and Recording:

·         Reports critical incidents immediately to Executive Director

·         Collects data necessary to meet funding requirements and statistical reports for all grants

·         Completes monthly report of services received by guests staying at Hotel Hope

Teamwork and Collaboration:

·         Works closely with all staff to facilitate a team environment

·         Provides leadership for behavioral health and models effective team behaviors

·         Demonstrates effective communication skills in building relationships with all employees, guests, and other nonprofit service providers

·         Creates good working relationships with other service providers to facilitate access to local resources for guests

·         Substitutes for another staff member when the need arises

·         Willing to work a flexible schedule when needed (including occasional evenings and weekends).

·         Enthusiastic about building positive, professional relationships with guests, staff, community agencies, and local businesses.

Qualifications:    

·         Master’s Degree in related field preferred.

·         Five or more years of relevant experience.

·         Three or more years in supervisory or management role

·         Experience working with homeless populations preferred.

·         Able to organize, prioritize, and meet deadlines in a time-sensitive manner.

·         Understands professional boundaries

·         Demonstrated skills and strong working knowledge of Microsoft Office suite of applications, including Excel and Word.

·         Ability to lead a team. 

·         Ability to communicate clearly and professionally in both verbal and written form.

·         Proven ability to work independently and in a collaborative team environment.

·         Ability to respond quickly to change.

·         Demonstrated ability to work effectively under stressful conditions.

·         Must be willing to work in emergency, crisis, or disaster situations

This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too, may the essential functions of this position. Hotel Hope celebrates diversity and is committed to creating an inclusive environment for all employees.

Please submit cover letter, salary requirements and three professional references.