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Primary Workspace Community Manager
Primary Workspace
Posted 02/04/25
4157 St. Louis Street, New Orleans, LA, 70119
Job Description
Located in Old Gretna, Primary Workspace is a beautiful, imaginative, adaptive re-use of an historic school building into a shared office and coworking space. It features flexible workspaces, shared amenities, and an event space.
Role Overview:
We are seeking an outgoing, organized, and self-motivated Community Manager to join our team. The ideal candidate will have a passion for building relationships, an eye for detail, and strong organizational skills. This role is essential in creating a welcoming environment for our members and expanding our community.
Key Responsibilities:
Customer Service & Member Management:
● Member engagement is a key component of your role. As the face of Primary Workspace, you create a friendly and hospitable environment for prospects and members.
● Oversee some administrative duties, including managing member accounts, administering coworking management software, and receiving guests and mail.
● Provides Member support by fielding and answering all incoming calls, emails, and questions from Members and prospective Members.
● Driving growth and promotion of Primary Workspace-provided service offerings.
● Able to perform multiple tasks at the same time – Must be able to identify work that needs to be done and do it without little to no supervision.
● Must maintain a professional demeanor at all times that respects a shared environment.
Operation Duties:
● Key Holder responsible for opening or closing procedures in the physical space.
● Maintain a clean, safe, and organized space at all times.
● Cleans and stocks all supplies/Inventory around the space to optimize performance.
● Assist with daily day-to-day maintenance of space.
● Establish & follow standard operating procedures for the space
● Must be able to fulfill all duties as needed or required.
Events Management:
● In charge of marketing and booking events
● Supervise event vendors, coordinate set-up and breakdown as needed and be present during events
Social Media Support & Marketing:
● As a Community Manager you curate creative and engaging social media content and lead marketing efforts for the office space and for events.
● Possess stellar communication and organizational skills
● Accommodate walk-in visitors, field inquiries & schedule tours, and recommend Primary Workspace services.
Compensation:
This is a 30-40 hour/weekly contract position with a starting hourly wage of $23.50/hour. The availability for this position is required to be during the week as well as the weekends. The position includes a Primary Workspace Membership, granting you access to amenities and use of office space for other pursuits while not occupied with Primary tasks (subject to management approval). Compensation can be adjusted commensurate with responsibilities and experience and will include both a fixed monthly payment plus bonuses for new members, member retention and events.
Work Location: Onsite - Downtown Gretna, LA
About Primary Workspace
Primary Workspace is a new co-working and event space located along in vibrant Downtown Gretna. Built in a beautifully restored historic school, the space features a soaring common area, natural lighting, lush seating, and twenty private offices. Members will have access to a full suite of amenities, including indoor and outdoor conference rooms, a fully equipped kitchen, high speed wifi, privacy rooms and lounge areas. Numerous restaurants, shops and amenities are within walking distance.
