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INFORMATION TECHNOLOGY INTERN
New Orleans & Company
Posted 02/04/25
2020 St. Charles Ave., New Orleans, LA 70130
Job Description
INTERESTED INDIVIDUALS SHOULD FORWARD RESUMES TO: hr@neworleans.com
About the Role:
We are seeking a motivated IT Help Desk Intern to support our IT department in providing technical assistance to professional staff. This role offers hands-on experience in troubleshooting, deploying hardware and software, and contributing to various IT projects. The intern will work closely with the IT Support Technician and Vice President of Information Systems, gaining valuable exposure to real-world IT support operations.
What you will do:
- Assist in diagnosing and resolving technical issues related to hardware, software, and networking.
- Troubleshoot Office 365 applications, desktop operating systems, and other business software.
- Deploy and configure computer hardware, peripherals, and software for employees.
- Support special IT projects, such as system upgrades, security enhancements, and process improvements.
- Collaborate with IT staff to implement preventative solutions to reduce recurring issues.
- Assist in maintaining an inventory of IT assets and ensuring proper documentation.
What you bring:
- Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field, or a desire to break into the field of IT!
- Basic knowledge of Windows desktop operating systems, Office products, and troubleshooting.
- Strong problem-solving skills and ability to learn new technologies quickly.
- Strong communication skills.
Benefits & Learning Opportunities:
- Gain hands-on experience in IT support and troubleshooting.
- Work closely with experienced IT professionals in a collaborative environment.
- Exposure to enterprise IT systems and best practices.
- Potential opportunity for future employment based on performance.
New Orleans & Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. New Orleans & Company complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About New Orleans & Company
Orleans ParishCompany ProfileNew Orleans & Company is the official destination sales and marketing organization for New Orleans’ tourism industry representing over 1,100 member companies in the city’s hospitality community. Founded in 1960, our mission is to inspire, promote and encourage travel to our city for the economic, social and community benefit of New Orleans and its people. Our vision is to ensure New Orleans remains the most remarkable, unique and welcoming city in the world to live, work and visit. At New Orleans & Company our values are more than just words on a page. They guide everything we do; from the way we work with our members, partners and communities to the experiences we create for our visitors. We believe in trust, building genuine relationships that foster long-term partnerships. We value authenticity, striving to be true to ourselves and our city in all that we do. We embrace innovation, constantly seeking new and better ways to serve our stakeholders and enhance the visitor experience. Collaboration is at our core, recognizing that we are stronger together. We champion inclusivity, creating a welcoming and accessible destination for all. Finally, we strive for excellence in all that we do, holding ourselves accountable to the highest standards of performance and service. These values define us and guide us, helping us to fulfill our vision of making New Orleans the most remarkable unique and welcoming city in the world.