Join our team as a Clinical and Supports Services Manager! In this dynamic role, you will lead and oversee the successful implementation of several evidence-based therapies and support services in Jefferson Parish. You will provide supervision/guidance to direct line staff and first-level supervisors, ensuring program quality and compliance while maintaining strong community partnerships. This position requires approximately 10 percent of your time dedicated to direct client services in the community, allowing you to maintain a strong clinical connection while leading your teams. Knowledge of family therapy, such as FFT or MST, is preferred, as is working knowledge of the Prior Authorization and Claims processes for Louisiana Medicaid Managed Care.

Responsibilities

· Management and monitoring of Functional Family Therapy and Multi-systemic Therapy

o Supervises the supervisors of each team

o Ensures services are provided to meet the needs of the service recipients and the level of care addresses medical necessity

o Monitors fidelity to evidence-based and best practice models by reviewing delivery of services

o Collaborates with referral sources to ensure appropriate and consistent referrals to the programs

o Completes direct client care via small caseload or personal execution of all intake assessments for the teams

· Management and supervision of the authorization, denial and claims process for all community-based therapy programs

o Ensures authorizations are obtained in timely fashion and tracked for need for reauthorization

o Monitors that services are not provided outside of authorization period

o Ensures services provided are medically necessary and documentation is reflective of services and supports claim submission

o Completes weekly scrubbing of all Medicaid claims prior to submission of billing to the Managed Care Organizations

o Provides training as necessary on topics related

· Management and supervision of community-based supportive programs

o Monitoring of staff providing Parenting program workshops, and Flexible Family Funding contracts

· Completion of monthly and quarterly reporting on all assigned programs/services

Required Qualifications

· Master’s degree in social work or counseling

· Five years of experience in clinical services and three years of experience in supervisory/management role of clinical services

· Willingness and ability to perform community-based work with occasional evening hours

Preferred Skills and Experience

· LCSW/LPC licensure in Louisiana

· Experience in FFT or MST or other evidence-based model

· Experience with prior authorizations and claims submissions to MCOs

· Ability to work in a culturally competent way and consistently treat all with dignity and respect

· Great time management with organizational skills required to set priorities and manage workload

Compensation and More

· Competitive Salary: $75,254.00- 95,0000 per year, depending on experience

· Health Insurance: Great health insurance package with generous employer match and option to add dental, vision, and life insurance

· Flexible Work Schedule

· Paid Leave:  Generous accrual rate for paid annual and sick leave at least 10-12 paid official state holidays

· Retirement: Eligibility for Louisiana State Employees Retirement System and Deferred Compensation Plan option for supplemental tax-deferred retirement savings

· Public Service Loan Forgiveness (PSLF): We participate in the public service loan forgiveness program for student loan debt.

• Training Opportunities Available: These include annual CEUs.

· Free Parking

About Us

If you support increasing access to healthcare and important community services, you’ll love JPHSA’s mission. JPHSA helps individuals and families in Jefferson Parish affected by mental illness, addictive disorders, and developmental disabilities to live full, healthy, independent and productive lives. Visit us at https://www.jphsa.org .

JPHSA’s Behavioral Health Community Services division provides treatment and support in the community where people work and live. Our social workers provide community-based care with home offices housed in the greater New Orleans area in Elmwood, LA. Visit us at https://www.jphsa.org/bhcs .

Job Type: Full-time

Pay: $75,254.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• New Orleans, LA 70123 (Required)

Ability to Relocate:

• New Orleans, LA 70123: Relocate before starting work (Required)

Work Location: In person