In-Telecom is a Louisiana-based company, founded in 2009 as a consulting and business telephone system solution provider. Since then, we have evolved into a full-service technology company providing customized solutions for cloud telephone, voice over IP, managed IT services, video conferencing, cyber security & data backup, physical security, internet services, and more. We attribute much of our success to the ability to provide the best customer experience and technical expertise, thus becoming the singular solution provider for our customers.

Position Overview:

We are actively searching for a passionate and skilled Access Control Technician to enhance our teams across select locations. This role presents a unique opportunity to apply your IT skills in a diverse setting, contributing significantly to our client's success. Ideal candidates are able to troubleshoot, diagnose and repair electronic access control equipment and hardware.

Duties & Responsibilities:

• System Installation and Maintenance: Set up and maintain surveillance cameras, alarm systems, access control equipment, and ensure the stability and availability of these systems.
• Technical Troubleshooting: Provide expert onsite and remote technical support, diagnosing and resolving issues swiftly to ensure minimal disruption to operations.
• Strategic Collaboration: Work closely with construction teams and external vendors to ensure our technology needs are met and exceeded.
• System Programming and Integration: Assist with programming existing systems, system integrations, and support for new installations, offering solutions that drive our mission forward.
• Proactive Maintenance: Lead the charge in proactive work, focusing on system maintenance, backups, and upgrades to preempt potential issues.
• Documentation and Training: Develop comprehensive documentation and training materials for staff, conducting formal and informal training sessions to enhance team capabilities.
• Emergency Support: Respond promptly and professionally to after-hours emergency calls and requests as needed, demonstrating a commitment to excellence in service.

Required Qualifications:

• 2-5 years of hands-on experience in physical security, fire alarm, or low voltage communication industry, installing field devices, and system programming.
• Familiarity with leading security and access control systems. Specific product knowledge is a plus.
• Intermediate to advanced knowledge of computer networks, including TCP/IP, DNS, DHCP, gateways, routers, and switches.
• Strong problem-solving skills, excellent written and verbal communication abilities, and a customer-first attitude.
• High school diploma or equivalent; additional certification or technical schooling preferred.
• Ability to read and interpret technical blueprints, diagrams, and manuals.
• Must be legally authorized to work and have a valid driver's license with a clean driving record.

This position offers a competitive salary commensurate with experience and skills. Join us in a dynamic environment where your expertise will make a difference in securing our clients' facilities.

In-Telecom Consulting, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Salary: $55k - $65k