15 HOURS PER WEEK / EXEMPT

REPORTS TO: Events Production and Bar Manager

SUPERVISES: Hourly staff

In the performance of their respective tasks and duties, all employees are expected to conform to the

following:

● Perform quality work within deadlines, with or without supervision

● Interact professionally with other employees, clients, and suppliers

● Work effectively as a team contributor on all tasks, projects and assignments

● Maintain high standards of ethics, confidentiality, and professionalism in the CAC’s dealings with

visiting producers, presenters, agents, and performers

● Work conscientiously, respectfully, and with awareness of issues of equity and disparity as they

affect our work environment, creative field, and city.

Position Purpose:

The Part Time Bar Supervisor supports and assists the Event Production & Bar Manager by providing

event and bar services for CAC hospitality rentals, and is responsive to client needs about facility and

event logistics. Supervises and performs event services such as, but not limited to, the purchasing and

tracking of beverage inventories, hiring and scheduling of hourly labor and bartending services, and

overseeing load in and load outs of event bar operations. Supervises, train and assist event & bar staff

that serve beverages at internal CAC, Hospitality & Development events, in a friendly way, adhering to

the CAC standards and exceeding guest client expectations. The Supervisor serves as the principal

line of contact before, during and after an event or shift.

Responsibilities/Duties/Functions/Tasks:

Event Supervision

● Ensures consistently high standards and successful event coordination/execution by

coordinating event logistics with external/ internal clients and supervises event bar production.

○ Support in the event load in/ load out process.

○ Meet with external/internal client/event planner prior to the start of the event to

review guarantee, set up, special requests, service requirements and timing. Keep

constant communication with external/internal client/event planner in regard to timing

and pace of service during all events.

○ During events, maintain constant communication with group contact, do not leave the

area unless absolutely necessary and all other options are exhausted.

○ Manage flow and timing of one or more events at a time depending on size and

scheduled start times

● Confirm inventory purchases for event bar product(s) with the Event Production and Bar

Manager.

● Confirms scheduling of hired hourly bar staff in accordance with client’s specification, including

but not limited to Beverage Service, Cleaning, Building Maintenance and Trash removal with the

Event Production and Bar Manager.

○ Assist Event Production and Bar Manager in training servers, event staff, bartenders

barback and set up houseman, in motivating fashion stressing teamwork.

○ Ensure that all equipment is set up in accordance to the activation sheet and service

requirements.

○ Ensure that proper equipment and necessary working stock is available to staff prior to

the start of their shift.

○ Walk all event areas and check for any equipment, linens, props or anything left by any

department and make sure it is stored properly.

○ Monitor and maintain cleanliness, sanitation and organization of assigned station and

service areas.

○ Perform special projects or assignments based on guest’s needs or market demands.

○ Supervise the timing of one or more events ensuring that all events are ready to start 15

minutes prior to listed time.

○ Coordinate breaks for assigned staff.

○ Assign and supervise closing duties and assignments.

● Ensures facility assets and inventory are maintained and available for events.

○ Maintain complete knowledge of menu items, preparation and service requirements for

assigned functions.

○ Maintain complete knowledge of correct maintenance and use of equipment, use

equipment only as intended.

○ Inspect function areas for cleanliness, safety hazards, correct bar/furniture set up and

amount for guarantee.

Bar Services

● Provides part time bar supervision/management for all Hospitality and CAC events including

ordering inventory, scheduling bartenders and cleaning staff, managing cash bank and credit

card sales.

○ As needed, submit and receive alcohol/liquor orders.

○ Check & confirm proper attendance of staff prior to the start of events.

○ Before each shift, hold line up meetings with event/bar staff, informing them of latest

developments and any other information that may affect the event.

○ Inform bartenders of drink elements, preparation and garnish of each menu/bar item and

any other bar/beverage item is part of the event/activation sheet.

○ Assign bar staff opening/closing duties, teams, stations, set up requirements and side

work.

● Assist Event Production and Bar Manager with alcohol inventory and accounts for all alcohol and

bar mixers purchased, sold, and used.

○ Keep track of any and all consumption amounts to ensure proper billing and present

billing to clients.

○ Control the opening of wine/champagne bottles in accordance with needed amounts.

○ Maintain complete knowledge of and strictly abide by state liquor regulations,

particularly those prohibiting service to minors, intoxicated persons and drunk driving.

Guest/Client Relations:

● Be informed of the Client names and background, any requests, and VIPs. Greet group contact

and guests (by name as much as possible).

● Anticipate guests needs, respond promptly with the request.

● Maintain positive guest and interdepartmental relations at all times.

● Handle guest complaints by following the instant pacification procedures and ensuring guest

satisfaction.

Facilities:

● Ensure all rental facilities are kept clean and accessible for client visits and tours.

● Maintains department supplies and equipment in a clean and orderly fashion and monitors the

condition and availability of CAC event equipment.

● Protect and guard against abuse of company property.

● Check and maintain uniform standards on a daily basis.

● Keep all storage areas secured at all times, during and after shift ends.

Administration:

● Attend pre-events, staff, departmental meetings or any other meeting when Event/Hospitality

needs to be represented.

● Check and maintain proper staffing levels on a daily basis.

● Provides timely reports on bar and event costs, inventory and facility expenses following events.

● Prepare any written reports such as logbook communication, and accident reports if needed.

● Keep Sales and Event Director informed of any accidents or problems involving guests or

employees.

● Performs duties in a quiet and safe manner.

● Must work cohesively with all associates as part of a team.

● Any other task written or verbal, that is assigned by a supervisor or management.

Qualifications:

1. Required Education and Experience

a. High School Diploma or Equivalent

b. 5 years of relevant experience

2. Preferred Education and Experience

a. bachelor’s degree

b. 3 years of bar and beverage experience

c. 3 years of event management experience

d. facility management experience

e. Client/customer service experience

Competencies:

1. Collaboration Skills.

2. Communication Proficiency.

3. Customer/Client Focus.

4. Decision Making.

5. Financial Management.

6. Problem Solving/Analysis.

7. Project Management.

8. Stress Management/Composure.

9. Teamwork Orientation.

10. Time Management.

11. Technical Capacity.

12. Presentation Skills.

Position Type/Expected Hours of Work

This is a part-time position that regularly requires long hours and frequent weekend work.

Travel: No travel is expected for this position

Embraces a flexible schedule that includes working most weekends, and many evenings throughout the

course of the calendar year, while still maintaining the office hours necessary to perform tasks that can

only be performed during regular office hours. This involves being on-call at certain times and readily

responsive by phone or email.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office

equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While

performing the duties of this job, the employee is frequently exposed to extreme outdoor temperatures,

airborne particles and loud noise levels in the work environment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position

is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and

climbing all day. The employee must frequently lift and move items up to 20 pounds.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or

responsibilities that are required of the employee. Other duties, responsibilities and activities may

change or be assigned at any time with or without notice.

Please send a resume and cover letter to JOBS@CACNO.ORG with "Events and Bar Supervisor" in the subject line.