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Job Description
The Sales & Client Relations Lead provides an elevated focus on client experience, conversion, sales journey and models such for other staff. The Sales & Client Relations Lead will assist the Studio Manager in day-to-day tasks that meet the guidelines set forth in the Policy and Procedure Manual for studio maintenance and operations. This is a part-time role with room for growth that will report directly to the Studio Manager. Must be able to work at all of our studio locations.
Duties and Responsibilities:
- Demonstrates enlightened hospitality to all clients, with a heightened focus on products and services that best fit clients needs.
- Daily attention to studio sales KPI’s including revenue, attendance + conversion
- High level focus on sales by selling and upselling product, classes, and retail
- Completes the above duties and responsibilities with a strong client focused presence during shifts.
- Builds strong client relations with barre3 clients by creating a warm and supportive environment.
- Ensure that all new clients receive a new client tour and that they have booked their follow up visits on the current new client intro offer.
- Assists in new client follow up via CRM system, email, personalized outreach, client referrals etc.
- Works off site for events as needed.
- Maintains a clean, sanitary, and organized studio atmosphere at all times.
- Works peak shifts as designated by Studio Manager to engage with highest saturation of clients.
- Works approx. 15 hours per week across studios, to include at least 1 weekend shift.
Perks + Compensation
Starting pay $15/hr with commissions and bonuses tied to performance.
Free unlimited classes + a discounted membership for 1 loved one after 6 months of employment. 30% off premium retail in studio.
Skills
- Commitment to Customer Service
About barre3
Jefferson ParishCompany ProfileBarre3 is a workout, but it’s also a movement to redefine what success in fitness means. Traditional fitness touts exercise as a means to change ourselves, making each workout a battle against our bodies. At barre3, instead of exercising to meet an end goal, we exercise to be present in our bodies. Exactly as they are in this very moment. When we exercise to honor our bodies and give them what they need, we create a healthy relationship based on love, not shame. Suddenly, movement is joyful, and we crave it.
