The Ruby Slipper Restaurant Group Story:

Ruby Slipper Restaurant Group is one of the fastest growing restaurant groups in the Southern United States. Born from a small storefront in New Orleans’ Mid-City neighborhood, the group has grown to operate two brands with multiple restaurants (and we're still growing!). Both Ruby Slipper Café and Ruby Sunshine put a Big Easy twist on Southern brunch classics. We believe that there’s no place like brunch. It’s not just food, or a meal, it’s a culture! A common ground, a community, a lifestyle – we’re all about #thatbrunchlife!

Duties & Responsibilities

• Ensure compliance with employment-related laws and company policies
• Day-to-day associate relations including problem-solving, counseling, coaching, and fact-finding
• Supports and advises line managers in their management and development of their Krewe
• Partner with leaders to drive organizational planning and performance evaluations
• Work with Management to identify and deliver on needs including Krewe member training, onboarding support, employee engagement, and succession planning
• Conducts exit interviews with employees who voluntarily resign from the organization
• Ensures compliance with HR-related federal, state, local, and company rules and regulations by staying abreast of general and common HR regulations and legal resources
• Build business partner relationships based on trust and credibility, execute HR programs, policies, and practices so that business objectives are met
• Develop strong business acumen to translate the needs of the business into talent management solutions
• Participate in company-wide programs and initiatives (i.e., manpower planning, organizational change, performance management, and training assessment)
• Provide support with employee relation investigations, ensuring adherence to appropriate employment laws and regulations
• Provide strategic direction and input to business leaders regarding overall Human Resource strategies, including assessing short and long-term talent needs, identifying critical talent gaps within the organization, and developing strategies to address
• Develop and integrate programs and practices that maximize, develop, retain, and engage the business’ top talent
• Conduct periodic audits of employee records and files and workplace poster requirements to ensure federal and state compliance (i.e., I-9s)
• Manages the Admin approval process within ProLiant (i.e., time off requests, direct deposit, termination)
• Facilitate New Hire orientation
• Review, communicate and train Human Resources policies and procedures for leadership
• Contribute compensation support including auditing job descriptions, creating job summaries, offer letters, and standard compensation guidelines
• Responsible for partnering with employees and managers to provide coaching and consultation in the areas of employee relations and performance management
• Provide first-line support to managers and employees through coaching on a variety of employee relations issues
• Lead and assist with planning of employee events
• Assist with leave management and approvals
• Maintain and coordinate employee recognition and employee care programs
• Manage routine, less complex employee relations, and performance issues in conjunction with line management
• Providing assistance with full cycle recruiting of Restaurant Operations positions

Qualifications

• 3+ years of Human Resources Generalist Experience, preferably in the hospitality/restaurant business with heavy recruiting and employee relations.
• Track record of high volume recruiting in the restaurant, retail, or hospitality space.
• Outstanding communication skills, both verbal and written. Conveys information in a clear and concise manner; ability to problem-solve. Attention to detail is critical
• Successful track record managing employee relations that positively impact culture.
• Innovative and a self-starter. Constantly seeking ways to build relationships and improve processes, and then taking action to make it happen.
• Multi-unit experience preferably in restaurants.
• HR supervisory experience.
• Track record of success in maintaining HR Data(s).
• Intermediate or higher skills in Excel.
• Human Resources Degree, and/or equivalent HR experience.
• PHR Certification preferred.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.