Duties/Responsibilities:

·         Collaborate with cross-functional teams to identify business objectives and business requirements.

·         Analyze business processes and systems to identify areas for improvement and opportunities for optimization.

·         Work with project managers and technical teams to design and implement technical solutions that meet business needs.

·         Communicate project status, risks, and issues to stakeholders and project team members.

·         Develop and maintain project documentation, including business requirements, use cases, and project plans.

·         Stay up-to-date with industry trends and best practices to identify new opportunities for business process improvement.

·         Work with project managers, PMO staff and senior leadership of departments within city government.

·         Will work with PMO staff to help create program processes for repeatable outcomes.

·         Must be a team-oriented person with a just get it done attitudes

Qualifications:

·         Minimum of 3 years verifiable experience as a business analyst.

·         Must have strong analytical skills to create reports and offer recommendations.

·         Ability to manage multiple high-profile projects from beginning to completion.

·         Excellent written and verbal communication skills.

·         Must have the ability to understand the team’s challenges and help to develop solutions.

·         Must be familiar with various types of project management and business analysis software.

·         Experience with process modeling and analysis tools such as Visio, Lucidchart, or ARIS.

·         Experience with data analysis tools such as SQL, Python, R or SAS preferred.

·         Must be proficient in Excel spreadsheets.

Mandatory skills/certification(s) Requirement:

·         Prior business analysis experience required.

·         The program is very fast paced with changing requirements.

·         Certified Business Analysis Professional credential is desired.

·         Agile Analysis Certification is desired