New Orleans Dance Academy, a busy and growing dance school in Uptown New Orleans, is hiring a part-time Administrative & Customer Service Assistant. Typical schedule will be Monday through Thursday from 4:00-8:00pm with the possibility to work some daytime and weekend hours. Hourly pay is dependent on experience.

Typical responsibilities include:

• Greeting and providing friendly customer service to families, children, and adult students (in person, and by phone and email).
• Registering students for classes.
• Assisting with special administrative projects related to enrollment, operations, sales, marketing, and events.

Applicants should have the following experiences and qualifications:

• Customer service or hospitality experience.
• Some office/administrative experience.
• Some college experience.
• Some knowledge of dance is a plus.
• Experience with the following platforms is a plus: Lightroom, Photoshop, Canva, Microsoft Office, Google Workspace. 

This might be the job for you if:

• You are great at following instructions to a T.
• Your former manager would describe you as exceptionally organized and detail-oriented.
• You are reliable and punctual.
• You would be happy assisting with administrative tasks that aren't creative.
• You can easily craft a friendly, succinct, and professional email.
• You work with a sense of urgency, enthusiasm, and initiative.
• You aim to provide personalized, high-quality customer service.
• You are willing to learn, be trained on our systems, and receive feedback.
• You are comfortable working in Excel spreadsheets, Microsoft Office, and Google Workspace.
• You don't get rattled if you get pulled in a few different directions.
• You're great at following through and seeing tasks to completion.
• You are comfortable working independently.
• You are comfortable working around kids and families.
• You are comfortbale working in a noisy environment.

This is not the job for you if:

• You don't want to work hard.
• You want a creative job where you can brainstorm and come up with lots of new ideas.
• You aren't especially organized or detail-oriented.
• You don't really care about going the extra mile to provide great customer service.
• You don't really care about keeping a tidy workspace.
• You don't follow instructions well.
• You don't want to talk on the phone.
• You're typically running late.
• You really want to work with a large team, at a big company.

To apply: Please submit your resume and brief cover letter through worknola.