Organizational Overview

Sista Midwife Productions (SMP) is a birth advocacy training and consulting agency based in New Orleans, LA. Our Mission is to improve pregnancy and birth experiences and to eliminate perinatal disparities by increasing the number of black birth workers, teaching families about their rights and options; and creating transparency and accountability within childbirth education and the medical obstetrical system. To do this, we provide education, training and consultations for communities, birth workers and organizations that work with childbearing families. 

Since 2012 we have been helping families and black birth workers connect. Today, with over 1,300 professionals listed, we have the largest and most comprehensive online directory of black birth workers. We use workshops, seminars and edutainment experiences to educate communities and to move them toward a paradigm shift to  change the ways they think about conception, pregnancy, birth, and mothering.  

Role Description

Sista Midwife Productions seeks a Full time Operations Manager to serve as a key organizational leader in partnership with our Founder. Serving as “the right hand” to Nicole Deggins, the Operations Manager will leverage leadership and strategy skills to plan for and execute strategic priorities. This is a hybrid role based in New Orleans, LA, and reporting to the office 1-3 days per week. Specifically, the Operations Manager will: 

Strategic Partnership

• Collaborate with the CEO to identify and pursue new business and grant opportunities
• Identify and support processes aligned to securing philanthropic investments 
• Support workflow monitoring across the internal SMP team

Client Engagement

• Identify key opportunities to promote brand awareness both virtually and in-person
• Manage the expansion of the SMP Doula Directory
• Represent SMP externally to various audiences and stakeholders in person, virtually, and via phone in order to grow the organization and engage with community members
• Draft or review/revise external communications including press releases, blog posts, PowerPoint presentations, newsletter articles, social media postings, etc. 
• Manage contract staff responsible for leveraging social media and leading community outreach to amplify the organizational brand

Office Management

• Oversee and support all administrative duties in the office and ensure that office is operating smoothly
• Manage office supplies and inventory and place orders as necessary
• Screen and respond to emails 
• Manage shipping and receiving processes 
• Data entry and management of electronic files

Required Qualifications

• At least 3 years  of work experience in an administrative/office management role
• Strong work ethic and record of producing innovative solutions to organizational issues
• Experience communicating vision and expectations and managing team members to results

About You

You absorb new information quickly and you are not afraid of a challenge. You have strong verbal and written communication skills and excellent interpersonal skills. You have the ability to maintain positive business relationships with team members, outside agencies, and the public. You can work on a team and also be productive working independently while maintaining the highest levels of confidentiality. 

You have a passion for women’s health and advocacy and understand the importance of our work. You are excited to learn and look forward to supporting our Doula students and our growing community!

You know how to handle difficult situations- whether it’s super busy during a training launch or an event production you rise to the occasion with a calm mind and focus that keeps you on track. You are able to prioritize in a rapidly changing environment. 

You are a stickler for details, consistency, and ultra-high-quality work. Your organizing skills eliminate backtracking and minimizes mistakes and you don’t sleep until every item on your “to-do list” is complete or scheduled. You ensure that what the public sees the first time is correct.

You communicate clearly and confidently, asking questions for clarity where needed before moving forward. 

You are proficient in Microsoft and Google suites and have experience or an eagerness to quickly learn digital products and platforms such as Canva, Mailchimp, Zoom, WIX, Mighty Networks, Slack, Thinkific, Teachable, etc.

Physical Demands

Continuously requires vision, hearing, twisting, and talking. Frequently requires sitting and package/delivery handling. Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching. Must be able to remain in a stationary position 50% of the time.

Salary and Compensation

This position offers a starting salary of $43,000- $48,000 annually depending on relevant experience. Sista Midwife Productions will offer full time employees paid time off, health insurance, and access to 401K. 

To Apply

ONLY APPLICANTS APPLYING AS DIRECTED WILL BE CONSIDERED. Please provide a resume, cover letter and three professional references, explaining your interest in the position to brittney@essenceinconsulting.com.  In the subject line of the email, please write “SMP- Operations Manager''. 

Applications will be reviewed on a rolling basis and interviews will take place throughout the months of September and October toward an anticipated start date of November 7th.  

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned; This job description is subject to change at any time.