Summary

Port of New Orleans is a modern multimodal gateway for global commerce and an in-demand cruise port. Our competitive edge comes from our ability to deliver seamless, integrated logistics solutions between river, rail and road.

The Port of New Orleans is looking for talented college students to join the Port! Our interns are given the opportunity to apply their education to hands-on project focused tasks in various departments. 

Currently, our Records Division has openings for interns that will allow you to utilize your organizational skills while gaining valuable on the job experience.  Interns will be introduced to various facets of the maritime industry while working in a fast-paced setting, assisting internal customers with helpdesk requests and troubleshooting services.

Essential Duties and Responsibilities

·         Respond to all service requests and efficiently complete all tickets assigned through any applicable ticketing systems;

·         Assist end-users on various hardware and software problems;

·         Deploy, re-image, and repair all computer hardware to meet customer needs;

·         Provide upgrades for all operating systems and assist in server support for assigned areas;

·         Troubleshoot all network and wireless connectivity issues for employees;

·         Research and provide guidance to employees on virus/malware threats and mitigation efforts;

·         Review networks for security vulnerabilities and report findings to IT management;

·         Assist in moving computers and phones for all internal user moves and new hires;

·         Disable accounts for retired end-users that have separated with the agency;

·         Update Active Directory and support users’ customer networks; and

·         Performs other duties as assigned.

These Qualifications Would be Nice to Have:

§  Ability to work in a deadline-driven, fast-paced environment.

§  Excellent attention to detail and ability to perform tasks accurately and quickly.

§  Customer-focused, congenial, professional attitude for working on-site.

§  Must be a student in an IT or related field of study (Sophomore, Junior, or rising Senior).

Salary and Schedule

This is a paid internship.  Interns earn $15.00 per hour.

 How to Apply

Applicants may apply for this job by sending a resume, and unofficial transcript to human.resources@portnola.com.

The Board of Commissioners of the Port of New Orleans is an Equal Opportunity Employer.