What You'll Do

• Ensure an excellent patient experience through Responder deployment and management.
• Take a data-driven approach to capacity management to enable efficient growth.
• Innovate on logistics and processes to support Ready’s multi-channel and multi-service growth.
• Engage cross-functionally to ensure the efficient and high-quality execution of Ready’s standardized and new service lines.
• Problem solve and troubleshoot daily operational issues: personnel, technology, logistics, efficiency, etc.

What You’ll Need

• Bachelor’s degree required
• 4+ years of experience in operations, logistics, supply chain, management consulting, quality assurance or data-driven project management
• Healthcare experience (highly preferred)
• Demonstrated success managing large teams, including management of supervisors
• Familiarity with tools of the trade (eg. Excel, EMR, CRM), and comfort in analytical problem-solving
• Excellent written and verbal communication skills
• High emotional intelligence and interpersonal skills, ability to develop deep and trusting relationships with your team
• Ability to work in a fast-paced, constantly evolving environment
• Ability to give and receive constructive feedback and a desire to continuously get better
• Eligibility to work in the US without Company sponsorship for a work visa or employment-based green card
• Unwavering commitment in supporting the health of our Ready community of Responders, patients, and partners

What You’ll Get

• Competitive benefits and paid time off
• Friendly, fun and mission-driven environment
• Company sponsored events