Shift Manager

Shift Mangers have the responsibility of assisting the management team in day to day restaurant operations, along with providing excellent guest service at all times.

Responsiblities

• Assist the Manager or be responsible for all aspects of running a great shift.
• Execute the daily operations checklists and work station charts to insure a clean, organized restaurant, prepared to deliver quality food, fast and friendly.
• Insure Team Members receive the appropriate training.
• Work positions to provide service to our guests.
• Operate in accordance with established performance, profits and operating standards as set out in the OSM.
• Supervise and motivate Team Members to perform to their highest possible level of ability.
• Have a good working knowledge of all equipment, and assume responsibility for preventive maintenance of a restaurant.
• Maintain high standards of service throughout the operational day by demonstrating management by example.
• Utilize all management tools to keep neat, accurate and current records providing the historical data to plan for increased sales and profits.
• Communicate openly and honestly with subordinates, superiors and all others about plans, progress and problems.
• Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward Company objectives. Create an atmosphere of “Esprit de Corp.”
• Responsible for increasing sales and making a profit.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

Specific Job Knowledge, Skills and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.

• Must have ability to exercise judgment in evaluating situations and in making sound decisions.
• Ability to work in a fast paced environment
• Available for all shifts necessary for the position
• Provide excellent guest service at all times

Education / Experience

Preferred:

• High School Graduate or GED
• 6 months of experience in the restaurant industry
• Successful completion of TMTP and SMTP Training Programs
• 18 years of age
• No felony convictions
• Successful Background Check
• Valid Driver's License