Job Description
We are currently seeking an enthusiastic and motivated individual for a Logistics Coordinator - Carrier Sales Representative position in our Kenner, LA. Logistics (brokerage) office. If you are interested in a rewarding position with a growing division of one of the largest temperature controlled transportation companies in the nation, come and join our team! This position combines carrier sales and development, operations management, and account management in order to best serve our clients.

As a Logistics Coordinator you will serve as the primary contact for carriers and will work to manage a book of business for ultimate carrier and client satisfaction. You will provide carriers and clients with the highest level of service and support in order to retain their business and grow their accounts while maintaining a carrier friendly environment for consistent capacity needs.

Job Responsibilities will include:

·        Source carrier capacity by locating carriers through our extensive internal and external networks to cover costumer's freight needs

·        Negotiate carrier rates on a spot or transactional level to maximize profitability

·        Maintain carrier files and carrier compliance

·        Source and procure carrier services to ensure timely pick-up and delivery of customer freight

·        Proactively identify and resolve carrier issues on specific loads

·        Work directly with drivers and carriers to ensure on schedule pickup and deliveries

·        Recommend process improvements and implement

·        Study and understand market trends and seasonality

·        Identify and collaborate with customer service/ sales to resolve customer issues with sense of urgency

·        Create solutions and provide options for customer's needs

·        Assist with any administrative and accounting needs

·        Complete all administrative tasks to ensure 100% customer satisfaction

Job Requirements

·        1-2 years of relevant equivalent experience

• 1-2 years of sales, customer service, or related experience
• Excellent multitasking and prioritization skills
• Superior written and verbal communication skills
• Ability to work in a team environment, while delivering independent results
• Strong ability to persuade, motivate, and influence others