<p>•Self motivated •Reliable •Detail Oriented •Excellent Communication(verbal and written) •Microsoft Office •Document Design /Fabrication •Multiline High Volume Call Procedures •Mac software/hardware use •Exceptional Customer Service Experience •Editing •Copywriting •Marketing •Interviewing (samples available)•Training/Education •Team Management•Content Generation</p><p><b>Education: </b>Boise State University BFA English, Creative Writing Emphasis</p><p><b>Projects:</b></p><p><i>OutBoise, publications</i></p><p> Lead writer, head of training and teaching techniques of professional journalism. Editing and creating content as well as improving marketing policies. Constructed and enforced employee manual including rules, regulations, templates and procedures to improve content, employee communication and relations.</p><p><i>BuDDies Training Supervisor</i></p><p> Enforcing and creating procedures, guidelines and processes relating to driver safety, customer interactions, escalations, and communication guidelines. Training staff on technology use, paperwork, bookkeeping, and driving skills.</p><p><i>Hotel 43, Night Audit Training Manual</i></p><p> A written guide to complete Night audit procedures and practices, document evolved over three year (with all updates and revisions being personally added and formatted into the flow of the reading material) and used nightly as both a checklist, and as a training manual for the procedural needs of Interstate Hotels and Resorts.</p><p><i>VoxHomunculi.Com</i></p><p> An ongoing personal project highlighting the different forms and functions of the human condition. Including observations, essays, articles, and media dedicated to exposing the importance of personal growth, self awareness, and understanding. Though this is a personal project, there are examples of interviews, project management techniques, and use of subject matter experts. Includes the radio show archives.</p><p><i>ChaoSphere Magazine</i></p><p> Several Published articles to a local magazine. The submission vary in topic including interviews and editorials, and include stories, essays, expositions, poetry, and scripts. All submission are published only if they meet rigorous standards of excellence.</p><p><b>Previous Employment:</b><br></p><p>OutBoise Magazine 2012-2014</p><p> Lead writer<br></p><p>BuDDies DD 2013-2014</p><p> Training supervisor, field Manager, Designated Driver<br></p><p>Boise Centre on the Grove 2014-2015</p><p> Cater waiting, large event set up, fine dining service, </p><p>Wood Enterprises 2016-2018</p><p> •Cafe Lafitte in Exile - Bartender </p><p> Bartending overnights on Bourbon street at high volume bar, exemplary guest and management reviews, garnished a loyal and consistent following of regular clientele.<br></p><p> •Rawhide 2010 - Bar Manager</p><p> Operating and running French Quarter bar, sales and incentive driven work atmosphere, continued education of bar staff to increase online reviews, social media use to increase bar traffic, event coordination, inventory control.</p>