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Remote Live Chat Agent
Ozark Insurance Agency
Posted 11/12/25
$21-$25/hour
1112 Church Street, Zachary, LA 70791
Job Description
We are seeking a Remote Live Chat Agent to join our team at Ozark Insurance Agency. As a key player in the Insurance industry, you will be responsible for providing exceptional customer service and support through live chat interactions with clients.
Responsibilities:
- Engage with customers via live chat to address inquiries, provide information, and resolve issues.
- Maintain a high level of professionalism and empathy in all customer interactions.
- Document customer interactions and follow up on unresolved issues as needed.
- Collaborate with team members to ensure consistent and accurate responses to customer queries.
- Adhere to company policies and procedures while delivering top-notch service.
Requirements:
- Excellent written communication skills with a strong command of grammar and spelling.
- Ability to multitask and prioritize in a fast-paced environment.
- Experience in customer service or a related field is preferred.
- Proficiency in using live chat software and basic computer skills.
- High school diploma or equivalent required; additional education is a plus.
Benefits
Joining our team as a Remote Live Chat Agent offers the opportunity to work from the comfort of your own home, flexible hours, and a supportive work environment. We also provide training and growth opportunities for career development.
About Ozark Insurance Agency
St. James ParishCompany ProfileWe are a third generation, locally owned, full-service insurance agency that has been striving to help our clients in the best ways possible for 50 years. We pride ourselves on the care and service we provide to our clients as well as the enjoyable team atmosphere and culture that has evolved in our office.
Website
ozarkagency.com/Social Media
