Project Manager

Reports to: Director of Project Management

Job Description:

The Project Manager, under general direction, is responsible for all aspects of the development and implementation of assigned projects and is the contact for those projects.  The Project Manager takes projects from original concept through to final implementation and is responsible for interfacing with all those affected by the project including internal departments, product owners, stakeholders, and partners.  The Project Manager is responsible for developing detailed work plans, schedules, project estimates, resource plans, and status reports.  The Project Manager conducts project meetings and is responsible for project tracking and analysis. The Project Manager may also provide technical and analytical guidance to the project team and recommends and takes action to direct the analysis and solutions of problems.  The Project Manager’s ultimate goal is to ensure that all projects are delivered on time and within budget.

Summary of Duties & Responsibilities:

  • Initiate and plan the project by establishing its format, direction, and baselines that allow for variance measurements and change control
  • Create project schedules that accurately shows resource allocation, key milestones and project completion dates
  • Track project deliverables, create clear measures to be used to evaluate the project at its completion, and assess results
  • Establish a risk assessment and mitigation plan
  • Ensure that goals are achieved, targets are met, and the project is delivered on time and within budget
  • Create an environment conducive to delivering new products in the most cost-effective manner
  • Manage uncertainty, rapid change, ambiguity and surprises
  • Facilitate client relationships through formal reporting that compliments a respected and productive relationship
  • Drive the project by leading by example and motivating all concerned through project completion and provide direction and support to project team
  • Constantly monitor and report on the progress of the project to all stakeholders
  • Present reports defining project progress, problems and solutions
  • Implement, manage and track change requests and other interventions to achieve project goals

Minimum Qualifications:

  • Bachelor’s degree with a major in computer science, computer or management information systems, or a closely related field
  • Minimum 5 years of project management experience (preferred in IT industry)
  • PMP certification preferred
  • Understanding of Agile and waterfall software/business development processes
  • Knowledge of Web development and experience with E-commerce web sites
  • Knowledge of the online travel industry preferred
  • Experience with MS Office Suite, MS Project or similar project management tool, JIRA or similar tool
  • Experience developing Project Plans, Budget Projections, Burn Down/Up Charts, Project Proposals, Charters and Executive Summaries


  • Excellent communication, organization, time-management and leadership skills
  • Forward thinker, positive attitude, initiative, drive for education, and commitment to organizational structure and development
  • Experience in roles requiring mentoring and motivating teammates and peers
  • Flexible
  • Critical thinker, decision-maker, and effective negotiator
  • Solves problems and helps with removing obstacles
  • Addresses and solve problems within the team, as well as those that occur outside the team
  • Able to clearly articulate expectations (clearly define what is expected of team members and define expectations on your deliverables to upper management)
  • Manages by example; is straight forward and knowledgeable in all dealings
  • Able to absorb large volumes of data from multiple sources
  • Persistent and firm when necessary
  • Fosters and motivates continuous improvement

Compensation, Benefits, & Perks:

  • Competitive Salary
  • Medical, dental and life insurance eligibility from date of hire (with company contribution)
  • Paid Parental Leave
  • Short-Term Disability
  • Long-Term Disability
  • Vision Plan
  • Supplemental life insurance (for employee and dependents)
  • 401(k) plan
  • 3 weeks vacation each year (with accrual beginning on date of hire)
  • 11 paid holidays, plus your birthday!
  • Paid parking assistance
  • Laid-back office environment where every day is “casual day”
  • Dog friendly office

About Us

Founded in New Orleans in 1999, iSeatz has become one of the most powerful booking engines for ancillary travel products in the market today.  Our focus on excellence has earned iSeatz one of New Orleans CityBusiness Best Places to Work for the last six out of seven years. Our team is the best in the business, with broad backgrounds, experience and expertise.
iSeatz is located on Magazine Street within the historic Warehouse and Arts District, with offices in the Intellectual Property (IP) Building. Our workspace is dog friendly and designed in an open floor format allowing for maximum team collaboration. If you prefer a windowless cube-farm, iSeatz is not for you.

Requested Skills

Project Management
Strategic Planning
Public Speaking
customer service

Create an account

You must be signed in with a WorkNOLA account to apply for this job.
Create an account
Sign in

Share this Job

Facebook icon
Twitter icon

Employer Details

643 Magazine Street
Suite 100
New Orleans  Louisiana  70130
United States

Job Details

643 Magazine Street
Suite 100
New Orleans  Louisiana  70130
United States
Job Type: Full-Time Posted: 5/23/2018
Relevant Job Functions: Project / Program Management Industries: Hospitality and Tourism, IT / Digital / Software

Employer Personality

Work time:
  • Paid Vacation
  • 401K
  • Dental Insurance
  • Health Insurance
  • Community Involvement
  • Outside Company Activities
  • Access to Public Transportation
  • Near Restaurants and Shopping
  • Parking Provided
Working Environment:
  • Casual Dress Code
  • Pet Friendly
  • Team-based