Posted: March 30, 2011

The Technical Support Group has an opening for a Technical Support Specialist. This role is responsible for providing technical support to the industry sales teams to help them achieve their sales goals.

Responsibilities:

• Make industry specific product recommendations
• Technical evaluations of conveyor systems
• Remote troubleshooting and resolution
• Create and present technical presentations via webcast or other remote technology
• Analyze conveyor design and make recommendations for improvement
• Provide technical training for other employees

Requirements:

• College degree or equivalent experience in an industrial sales/support or industrial equipment specification role
• Strong mechanical aptitude and ability to conceptualize and articulate mechanical concepts
• Demonstrated effective communication and relationship skills
• Highly computer proficient with MS Office applications (Word, Excel and Powerpoint)
• Bilingual capability (Spanish or Portuguese) is an asset